Tag: Social CRM

The impact of social media on ECM

I presented at Intellect yesterday on the Impact of Social Media on Enterprise Content Management (ECM). I’ve been working in the ECM industy now for about 11 years and I think that Social Media, Content Management Interoperability Services (CMIS) and the related mobile apps marketplace represent some of the biggest catalysts for change that I’ve … Continue reading The impact of social media on ECM